9 years ago
Topic

Hi

 I bought the SEBLOD exporter but it does not work. 

When I try to save the csv file (as super administrator) appears the message "You are not allowed to access this file."

I appreciate help,

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9 years ago
2
Level 1

Hi amitomj,

Thank you for your message.

Please check the permissions of the "tmp" folder in your server.

Regards,
Mehdi

9 years ago
0
Level 2

Hi

I am working on a localhost (wampserver). 

Can you tell me please how i chek the permissions?

Thnaks

9 years ago
0
Level 2

Hi

I cheked the permissons and they are ok.

So, can you tell me if there is anything else i can do?

Thanks,

9 years ago
1
Level 1

Hi amitomj,

In this case, check the "export" permissions of the content type you want to export.

In order to reach the permissions of a content type

  1. click on the arrow at the bottom right of the content type header
  2. click on button "permissions"

Regards,
Mehdi

9 years ago
0
Level 2

Hi

I cheked the export permissons and they are ok.

I login as super admin. I have all permissions.

Thanks,

179 Posts
carin
9 years ago
3
Level 1

J3.4.0 + S3.5.1


I am working on localhost too. And I get:

Error

You are not allowed to access this file.


That is in download mode. My permissions say that I as the super user can do anything. So why am I not allowed to export? cheers

9 years ago
2
Level 2

Hi,

Try to check the content of the folder "tmp" in your laptop. You will find the csv file.
That's mean the export process works fine. The problem is on the permission on the file may be.

I'm sure if you try to move your website on the real server, you will avoid this issue.

Let us know.

Regards,
Mehdi.

179 Posts
carin
9 years ago
1
Level 3

same error on the live site ...

csv is there though, the tmp folder has 755, so that is not the problem

47 Posts
zaliyanna
9 years ago
0
Level 4

Hi sometimes this happens when your paths in configuration.php file are incorrect especially /tmp

17 Posts
kolydart
9 years ago
1
Level 1

Same error here, on live site.

9 years ago
0
Level 2

Hi Everyone,

Can you say us what is the value of setting Mode and Path on the configuration of the add-on SEBLOD exporter?

Regards,
Mehdi.

17 Posts
kolydart
9 years ago
0
Level 1

I found the solution to my problem. 

The path to the tmp directory in the main configuration file was using a symbolic link. Joomla had no problem with it. As soon as I changed the configuration to the real tmp path, no error occured during export.

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